Shipping policy

Processing Time:
Orders are typically processed within 3–5 business days after payment is confirmed. Custom or special-order scooters may require additional processing time (up to 10 business days).

Shipping Method & Delivery:
We ship scooters via trusted freight carriers to ensure safe delivery. Delivery typically takes 7–14 business days depending on location.

Shipping Costs:
Standard shipping rates apply at checkout. Additional charges may apply for expedited delivery or remote locations.

Delivery Requirements:

Customer (or authorized recipient) must be present to inspect and sign for delivery.

If the package arrives damaged, note the damage on the delivery receipt and contact us within 48 hours with photos.

Tracking:
A tracking number will be emailed to you once your order has shipped.